The good acceleration: CIO views on generative AI


Though AI was acknowledged as strategically vital earlier than generative AI turned distinguished, our 2022 survey discovered CIOs’ ambitions restricted: whereas 94% of organizations have been utilizing AI indirectly, solely 14% have been aiming to attain “enterprise-wide” AI by 2025. In contrast, the ability of generative AI instruments to democratize AI—to unfold it by each perform of the enterprise, to assist each worker, and to have interaction each buyer —heralds an inflection level the place AI can develop from a know-how employed for explicit use circumstances to 1 that actually defines the fashionable enterprise.

As such, chief data officers and technical leaders must act decisively: embracing generative AI to grab its alternatives and keep away from ceding aggressive floor, whereas additionally making strategic choices about information infrastructure, mannequin possession, workforce construction, and AI governance that can have long-term penalties for organizational success.
This report explores the most recent considering of chief data officers at among the world’s largest and best-known corporations, in addition to specialists from the general public, non-public, and educational sectors. It presents their ideas about AI towards the backdrop of our international survey of 600 senior information and know-how executives.

Key findings embody the next:

• A trove of unstructured and buried information is now legible, unlocking enterprise worth. Earlier AI initiatives needed to give attention to use circumstances the place structured information was prepared and considerable; the complexity of accumulating, annotating, and synthesizing heterogeneous datasets made wider AI initiatives unviable. In contrast, generative AI’s new capacity to floor and make the most of once-hidden information will energy extraordinary new advances throughout the group.

• The generative AI period requires an information infrastructure that’s versatile, scalable, and environment friendly. To energy these new initiatives, chief data officers and technical leads are embracing next-generation information infrastructures. Extra superior approaches, similar to information lakehouses, can democratize entry to information and analytics, improve safety, and mix low-cost storage with high-performance querying.

• Some organizations search to leverage open-source know-how to construct their very own LLMs, capitalizing on and defending their very own information and IP. CIOs are already cognizant of the constraints and dangers of third-party companies, together with the discharge of delicate intelligence and reliance on platforms they don’t management or have visibility into. Additionally they see alternatives round creating custom-made LLMs and realizing worth from smaller fashions. Probably the most profitable organizations will strike the fitting strategic stability based mostly on a cautious calculation of threat, comparative benefit, and governance.

• Automation nervousness shouldn’t be ignored, however dystopian forecasts are overblown. Generative AI instruments can already full advanced and different workloads, however CIOs and teachers interviewed for this report don’t anticipate large-scale automation threats. As an alternative, they consider the broader workforce can be liberated from time-consuming work to give attention to larger worth areas of perception, technique, and enterprise worth.

• Unified and constant governance are the rails on which AI can velocity ahead. Generative AI brings industrial and societal dangers, together with defending commercially delicate IP, copyright infringement, unreliable or unexplainable outcomes, and poisonous content material. To innovate shortly with out breaking issues or getting forward of regulatory modifications, diligent CIOs should tackle the distinctive governance challenges of generative AI, investing in know-how, processes, and institutional buildings.

Obtain the complete report.

This content material was produced by Insights, the customized content material arm of MIT Know-how Overview. It was not written by MIT Know-how Overview’s editorial workers.

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